Hospitality & Travel
The Hospitality & Travel industry includes hotels, restaurants, entertainment venues, and airlines, and it is particularly susceptible to fluctuating staffing needs. High turnover and a constant demand for flexible staffing solutions make high-volume hiring a persistent challenge. Additionally, the industry’s reliance on delivering exceptional customer experiences means that positive candidate experiences during the hiring process is critical.
Companies must ensure that they are not only filling vacancies quickly but also attracting talent that aligns with their brand values and service standards, while maintaining a steady flow of skilled workers during periods of high demand, such as holiday travel and major events. Technology adoption in Hospitality has been slower compared to retail, but the trend is shifting, with more companies turning to automation to streamline their recruitment processes.
The Most Popular High-Volume Hiring Roles for Hospitality & Travel
Here are some examples of the roles we’re seeing Hospitality and Travel businesses focus on and improve the most by leveraging high-volume-hiring techniques:
House Keeping Staff
Responsible for maintaining cleanliness and order in hotels, resorts, and other lodging facilities, these roles are often in high demand during vacation seasons.
Waitstaff & Servers
Restaurants, bars, and event venues frequently need additional staff to manage service during peak dining hours and holiday seasons.
Front Desk Associates
Working in hotels and other lodging establishments, these employees handle check-ins, reservations, and guest inquiries.
Event Staff
Temporary or seasonal workers who help run events, conferences, and banquets.
Flight Attendants
Airlines often need to hire large numbers of flight attendants, particularly during travel booms or when expanding routes to ensure inflight passenger safety and service.
Ground Crew
Ground crew staff handle various operational tasks, such as guiding aircraft, fueling, and aircraft claning, ensuring smooth airport and flight operations.
Customer Service Reps
Working at airline check-in counters, gates, and call centers, these agents assist passengers with bookings, inquiries, and resolving travel-related issues.
Baggage Handlers
These employees are responsible for loading, unloading, and transporting luggage to and from airplanes — a critical role in maintaining efficient airport operations.